IRVINE, Calif., — Printronix, Inc. and FUJIFILM North America Corporation jointly announced today a strategic agreement whereas Fujifilm will become a Service Provider to Printronix products and expand Printronix’ service capabilities throughout North America.
“It is a logical progression for us, as the original manufacturer of IBM and Infoprint branded line matrix and thermal printers, we want to ensure those customers have a choice for service,” said Mark Edwards, senior vice president, Global Sales and Marketing, Printronix, Inc. “Fujifilm is a world-class service organization which enables Printronix to strengthen its service offerings to customers relying on our printers to run their business.”
“Fujifilm has extensive experience servicing installed Infoprint industrial printers and we are now delighted to be working directly with the supplier of this technology,” said Manny Almeida, senior vice president and general manager, FUJIFILM North America Corporation, Imaging and Electronic Imaging Divisions. “Industrial printers are typically at the core of revenue generating business processes and Printronix is a leader in this market.”
Peak Resources, a system integrator and distributor of Printronix and other print product suppliers applauds the partnership.
“Service is at the heart of our organization and having the support of the original manufacturer, like Printronix, ensures maximum printer uptime for our customers”, said Kirstin Larson, director of Print Sales and Operations, PEAK Resources, Inc.
Printronix offers a wide variety of service delivery options including onsite next business day, four-hour response, 7×24 hour support as well as depot repair. Under this agreement, Printronix will utilize Fujifilm to provide on-site maintenance support for line matrix and thermal products.
About Printronix, Inc.
Printronix is a leader in business-critical printing solutions, offering the most-trusted selection of ultra-reliable printers, services, supplies and parts for environments demanding high reliability and low printing costs. The company offers two of the most-trusted brand names in industrial, back office and supply chain printing, Printronix and TallyGenicom, known throughout manufacturing, distribution, retail, banking, healthcare, government and other enterprises across the globe. The combined brand portfolios include the highest quality line matrix, thermal and RFID printers, and service management solutions. Printronix was founded in 1974 and is headquartered in Irvine, Calif. For additional information, visit Printronix.com, Twitter or Facebook.
FUJIFILM North America Corporation, a marketing subsidiary of FUJIFILM Holdings America Corporation consists of four operating divisions and one subsidiary company. The Imaging Division provides consumer and commercial photographic products and services, including: photographic paper; digital printing equipment, along with service and support; personalized photo products; film; and one-time-use cameras; and also markets motion picture archival film and on-set color management solutions to the motion picture, broadcast and production industries. The Electronic Imaging Division markets consumer digital cameras, and the Graphic Systems Division supplies products and services to the graphic printing industry. The Optical Devices Division provides optical lenses for the broadcast, cinematography, closed circuit television, videography and industrial markets, and also markets binoculars. FUJIFILM Canada Inc. sells and markets a range of Fujifilm products and services in Canada. For more information, please visit www.fujifilmusa.com/northamerica, go to www.twitter.com/fujifilmus to follow Fujifilm on Twitter, or go to www.facebook.com/FujifilmNorthAmerica to Like Fujifilm on Facebook. To receive news and information direct from Fujifilm via RSS, subscribe at www.fujifilmusa.com/rss. FUJIFILM Holdings Corporation, Tokyo, Japan, brings continuous innovation and leading-edge products to a broad spectrum of industries, including electronic imaging, digital printing.